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People I Want on My Guest Services Team | #7 - Optimists

If you've been muttering under your breath, "Waltz is never going to finish this list" or "I hope this list gets better; I'd like to use some of this if it's any good", you probably don't qualify to be on my Guest Services team. That is, if the complaining is reflective of a life-lens you use to view people and events around you.

#7 on my list of most-wanted is:

  • Optimists: people who see the glass
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People I Want on My Guest Services Team | #5 - Disciplined Conversationalists

In a continuing list of the kinds of people I want serving on our guest services (or first impressions) teams at Granger Community Church, I offer characteristic #5:

  • Disciplined Conversationalists: people who intuitively know how to carry on a conversation with others without feeling like the conversation has to be all about them

You've met this person. Maybe you're married to one (I hope not). These folks really are great conversationalists. That is, they're not afraid to start a conversation

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People I Want on My Guest Services Team | #4 - Image Savvy People

Here's another characteristic I want in those who are part of our guest services (or first impressions) teams at Granger Community Church:

  • Image Savvy PeoplePeople who look in the mirror before they leave the house

Perhaps at first glance this sounds shallow or externally focused. Well, externally focused it is, shallow it is not. There is this constant tension

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People I Want on My Guest Services Team | #3 - Marketplace Customers

In this series of posts I'm offering a quick glance at some of the key characteristics we look for in people who are part of creating our weekend guest experience. The third type of people I want on our team are:

  • Marketplace CustomersPeople who remember their own guest service experiences – both desirable and undesirable

I want people who are innately sensitiv

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People I Want on My Guest Services Team | #1 - Aligned People

In this series of posts I want to offer some profile snapshots of the people I most want on the teams we call First Impressions at Granger Community Church. I'll not necessarily name people, but rather talk about characteristics I look for in people. I'll number these posts, but in no particular order of importance. They all matter.

  • Aligned People. That is, people who embrace and own
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